jeetwin score Privacy Policy

This Privacy Policy ("Policy") is issued by the company operating the jeetwin score platform ("we", "us") and applies to all registered and unregistered users ("you", "your") of the website https://jeetwinscore.cam and its associated mobile applications ("Platform"). By reading this Policy you will understand how your data is managed and what rights you have.

Using the Platform means you agree to the terms of this Policy. Alongside this Policy, you are advised to read our Terms and Conditions, as both documents together form the complete terms governing use of the Platform.

---

Section 01

1. Types of Data Collected

jeetwin score collects data from users in various situations. The data collected falls into two main categories: data you provide directly and data collected automatically.

1.1 Data You Provide Directly

When you register, log in, or manage your account, the data you provide directly includes:

• Full name and date of birth (for identity verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification via OTP)
• Payment details (bKash, Nagad, Rocket, or Upay number)
• Content of support messages or complaints

1.2 Data Collected Automatically

Some data is collected automatically while you use the Platform. This includes:

• IP address and device identifiers
• Browser type, operating system, and language preference
• Login time, session duration, and pages visited
• Data obtained from cookies and similar tracking technologies
• Gaming and betting activity logs

---

Section 02

2. Purpose of Data Collection

We collect and process user data only for specific, legitimate purposes. The main purposes are described below:

• Account Management: Completing registration, login, and account verification processes.
• Payment Processing: Safely completing deposit and withdrawal transactions and maintaining financial records.
• Customer Support: Resolving issues and providing assistance via 24/7 live chat and email.
• Fraud Prevention: Detecting misuse of the Platform, unauthorised access, and suspicious financial activity.
• Personalised Experience: Analysing game preferences and usage patterns to improve service quality.
• Legal Obligations: Maintaining records required to comply with applicable laws and regulations.
• Promotional Communication: Informing you about bonuses, offers, and updates, subject to your consent.

We do not use your data for purposes other than those listed above. If we need to use your data for a new purpose, we will inform you in advance and, where required, obtain your consent.

---

Section 03

3. Data Sharing and Third Parties

jeetwin score never sells users' personal data for commercial purposes or transfers it to unauthorised third parties. However, data sharing may be necessary in certain situations:

3.1 Service Providers

We work with trusted third-party service providers for payment processing, technical support, and customer service management. These service providers may only use the data for the purposes specified under their contracts and are bound by their own confidentiality agreements.

3.2 Legal Obligations

If disclosure of data is required by a court order, government directive, or legal investigation, jeetwin score will be obliged to do so. In such cases we will endeavour to notify you in advance where legally permitted.

3.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user data may be transferred to the new entity. However, the new entity will also be required to comply with the terms of this Privacy Policy.

---

Section 04

4. Data Security Measures

To ensure the security of your data, jeetwin score has put in place multi-layered technical and procedural measures. The main security measures are:

• SSL Encryption: All communications on the Platform are encrypted using SSL technology, which prevents third-party access during data transfer.
• Encrypted Databases: Stored data is held on encrypted servers where access by unauthorised persons is not possible.
• Two-Factor Verification: OTP-based two-factor verification is in place for account login and withdrawal requests.
• Regular Security Audits: Security assessments are conducted regularly by third-party specialists.
• Staff Training: Staff receive regular training on data protection matters and access to data is kept to the minimum necessary level.
• Data Backup: Regular backups are kept in secure locations so that data remains safe even in the event of a system failure.

It should be acknowledged, however, that no method of transmitting data over the internet is completely secure. We follow the highest industry standards, but absolute data security cannot be guaranteed. For this reason, you are asked to keep your account password confidential and to log out after using an unfamiliar device.

---

Section 05

5. Cookie Policy

The jeetwin score Platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.

5.1 Cookie Types and Purposes

• Essential Cookies: These are necessary for the Platform's core functions — such as maintaining login sessions.
• Performance Cookies: Used to analyse which pages are most visited in order to improve the Platform.
• Functionality Cookies: Used to remember your language preference and other settings.
• Targeting Cookies: Used to tailor content to your preferences — your consent is obtained before these are used.

5.2 Cookie Control

You can disable or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the Platform to not work correctly.

---

Section 06

6. Data Retention Period

We retain data for as long as necessary to fulfil the specific purpose for which it was collected. The following factors are considered when determining the retention period:

• Even after an account is closed, certain records must be kept for a defined period due to legal obligations.
• Data for active accounts is retained for as long as the account remains open.
• Records of customer support communications are kept for a limited period so that context is available if an issue recurs.
• Some data may be retained for a longer period for fraud prevention purposes.

Once the retention period ends, data is securely deleted or anonymised so that you can no longer be identified.

---

Section 07

7. User Rights

Every user registered with jeetwin score has the following rights over their own data:

• Right of Access: The right to know what data we hold about you and to receive a copy of it.
• Right to Rectification: The right to request correction of inaccurate or incomplete data.
• Right to Erasure: The right to request deletion of your data in certain circumstances — subject to legal obligations.
• Right to Restrict Processing: The right to request that processing of your data be limited in certain circumstances.
• Withdrawal of Consent: Where data is processed on the basis of consent, the right to withdraw that consent at any time.
• Right to Complain: The right to lodge a complaint with the relevant authority regarding a data protection breach.

To exercise any of these rights, please contact us. We will respond to your request within 30 working days.

For more information on data protection related to responsible gaming, our Responsible Gaming page contains full details, including important topics such as setting account limits and self-exclusion.

---

Section 08

8. Protection of Children and Minors

All services offered by jeetwin score are intended solely for persons aged 21 or above. We do not knowingly collect any data from persons under the age of 21. Age is verified at registration and accounts belonging to minors are closed immediately.

If a parent or legal guardian believes that their child under the age of 21 has registered on the Platform, please contact us immediately. We will promptly close that account and delete the associated data.

---

Section 09

9. International Data Transfers

jeetwin score uses international server infrastructure, so your data may be stored or processed on servers located in different countries. In such cases we ensure that:

• The country to which data is transferred has adequate data protection measures in place.
• Standard contractual clauses and other safeguards apply to international transfers.
• The confidentiality and security of data is maintained at every stage.

---

Section 10

10. Policy Changes and Updates

We may update this Privacy Policy from time to time. If a significant change is made, we will:

• Display a notice on the Platform.
• Notify you at your registered email address.
• Update the "Last Updated" date at the top of the page.

Continuing to use the Platform after an update will be considered as your acceptance of the revised Policy. You are therefore advised to re-read the Policy after any changes.

---

Section 11

11. Contact and Complaints

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us using the details below:

• Email: [email protected]
• Live Chat: Available 24/7 in both Bengali and English

You can also visit our FAQ section for answers to common questions about accounts, payments, and security.

We take every complaint seriously and are committed to resolving them promptly. Your privacy is our priority.